Responsible Gaming at bi88 — Play Smart, Stay in Control
At bi88, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to keep their experience positive and within their personal boundaries.
Six Pillars of Responsible Gaming at bi88
Every feature in this framework has been designed with one goal in mind — keeping you in control of your gambling experience at all times.
bi88 strictly prohibits gambling by anyone under the age of 21. Every new account is subject to mandatory age verification as part of our KYC process. Any account found to belong to a player under 21 is closed immediately and any associated balance is withheld pending review.
Set a daily, weekly, or monthly deposit limit on your bi88 account to keep your spending within a budget you are comfortable with. Limit reductions take effect immediately. Increases are subject to a 7-day cooling-off period to prevent impulsive decisions during a losing streak.
Set a maximum duration for each gaming session. When your limit is reached, bi88 will display a clear notification and allow you to choose whether to end the session. You can also enable mandatory session breaks — short pauses that keep you aware of how long you have been playing.
If you feel that you need a complete break from gambling, self-exclusion lets you block access to your bi88 account for a defined period — from 30 days up to permanent exclusion. During an exclusion period, you will not receive any marketing communications and will not be able to log in or make deposits.
Need a short break without committing to full self-exclusion? The time-out feature lets you pause your account for 24 hours, 48 hours, 7 days, or 30 days. Your account is suspended during this period — no bets, no deposits, no promotional emails. It reactivates automatically when the period ends, unless you choose to extend.
In addition to deposit limits, bi88 allows you to set a maximum net loss threshold over a defined time period. Once you reach this limit, placing further bets is blocked until the period resets. This feature is particularly useful for players who deposit infrequently in large amounts.
Using bi88's Responsible Gaming Tools
All responsible gaming controls are accessible directly through your bi88 account settings. Here is how to activate each feature in a few simple steps.
Prevent overspending by capping how much you can deposit in any given period.
- Log in to your bi88 account
- Navigate to Account Settings
- Select Responsible Gaming
- Choose Daily / Weekly / Monthly
- Enter your limit in ৳ and confirm
Stay aware of how long you play by setting hard time boundaries per session.
- Go to Responsible Gaming settings
- Select Session Time Limit
- Set a duration (e.g., 60 minutes)
- Enable break reminders (optional)
- Save — takes effect immediately
Pause your account temporarily without going through full self-exclusion.
- Open Responsible Gaming settings
- Select Time-Out / Cooling-Off
- Choose your break duration
- Confirm — account pauses instantly
- Reactivates at end of period
Permanently or temporarily close your account for a set exclusion period.
- Contact bi88 support directly
- Request self-exclusion by email
- Specify duration (30 days–permanent)
- Account blocked within 24 hours
- Marketing emails stopped immediately
Is Your Gambling Still in Control?
The following questions are a practical self-assessment tool. If you answer "yes" to two or more of these questions, we strongly encourage you to use bi88's responsible gaming tools or seek external support.
Protecting Young People from Gambling Harm
The minimum age to register and play at bi88 is 21 years old. This applies to all products on the platform — casino games, live tables, sports betting, fishing games, and slots. There are no exceptions, and no free-play mode is available to unverified users.
bi88 requires government-issued photo identification as part of the KYC process before any withdrawal is approved. Documents accepted include the Bangladesh National Identity Card (NID), a valid passport, or a birth certificate accompanied by a photo ID. Any account found to belong to a player under 21 will be closed without notice and any balance held pending investigation.
- Age declaration is mandatory at registration — users must confirm they are 21 or older.
- KYC document verification is required before any withdrawal is processed, including date of birth cross-check.
- Accounts are suspended immediately if age verification cannot be completed within the required timeframe.
- No marketing materials are directed at individuals who have not passed age verification.
- Parental control software is recommended for households with individuals under 21. Third-party tools such as Net Nanny and Qustodio can block access to gambling sites at the device level.
- If you suspect a minor is using a bi88 account, contact us immediately at [email protected] so we can investigate and close the account without delay.
What Responsible Gaming Means at bi88
Responsible gaming is not simply a regulatory checkbox for bi88 — it is a core part of how we operate as a platform serving players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and beyond. We recognise that the vast majority of our players enjoy cricket betting, live casino games, and slots as a recreational pastime without experiencing any difficulties. However, a small percentage of players can develop problematic gambling patterns, and it is our responsibility to identify those patterns early and provide effective intervention tools.
The bi88 platform is built around the principle that entertainment and safety are not mutually exclusive. We invest in proactive monitoring systems that analyse account behaviour for warning signs — such as rapidly escalating deposit amounts, unusually long session durations, a high frequency of deposits late at night, or repeated attempts to reverse withdrawal requests. When these patterns are detected, our team may reach out proactively to offer support and information, even if the player has not requested it.
We also recognise the unique financial context of the Bangladesh market. Gambling with money borrowed through mobile financial services like bKash or Nagad, or through informal lending networks, can accelerate the harm caused by problem gambling. bi88 strongly advises all players to gamble exclusively with discretionary income — money that is yours, that you can afford to lose, and that will not affect your ability to meet essential financial commitments such as rent, utilities, food, and family support.
One of the most effective responsible gaming habits is to treat your gambling budget as a fixed entertainment expense — similar to a cinema ticket or a meal out — rather than as an investment or an income source. The house always has a statistical edge across all casino games and sports markets. This does not mean you cannot win — many bi88 players enjoy regular winning sessions — but it does mean that over a large number of bets, the expected outcome for any player is a net loss. Accept this as the price of entertainment and set your budget accordingly.
If you have experienced a losing session, it is natural to feel the urge to keep playing and recover your losses. This is known as "chasing losses" and is one of the most common patterns that escalates recreational gambling into problematic behaviour. bi88's deposit limit and loss limit tools are specifically designed to interrupt this cycle by making it technically impossible to deposit beyond a threshold you set for yourself in advance, when you are thinking clearly and not under the emotional pressure of a losing streak.
Ultimately, bi88 wants every player to be able to enjoy our platform for years to come. A player who gambles within their means, takes regular breaks, and stays aware of their spending will always have a better and longer-lasting experience than a player who plays compulsively. We are here to support every step of that journey — and that support is available at any time by contacting our team at [email protected].
Support Resources for Problem Gambling
You do not have to deal with gambling-related difficulties alone. The following support channels are available to bi88 players who need help.
bi88 Support Team
Our responsible gaming team is available around the clock. Contact us to activate deposit limits, request a time-out, or initiate self-exclusion. We respond to all responsible gaming requests as a priority.
Plain text — not a clickable link. Copy and paste into your email client.
Talk to Someone You Trust
One of the most effective early interventions for problem gambling is simply talking openly with a family member or close friend. Sharing your concerns can reduce the sense of shame and isolation that often accompanies gambling difficulties, and a trusted person can help you take the first step toward getting support.
Professional Counselling
If gambling is significantly affecting your financial situation, mental health, or relationships, speaking to a professional counsellor or psychologist is strongly recommended. Cognitive behavioural therapy (CBT) is particularly effective for problem gambling and is available through mental health services across major Bangladeshi cities including Dhaka and Chittagong.
Ready to Enjoy bi88 the Smart Way?
Set your limits, stay in control, and enjoy Bangladesh's most trusted gaming platform — from BPL cricket odds to premium live casino tables and top-rated slots.